Remote IT Support & Network Monitoring Services

Proactively prevent computer network and workstation issues with our remote monitoring solution.

We know how frustrating it can be if a computer, printer, or network goes down. This prevents people from being able to perform their daily tasks, which increase the cost of operations and the cost of repairing the problem. With Pro Group Networks Remote Monitoring Service, you no longer have to worry about it.

A Remote IT Support is your best weapon against costly downtime and is often the key to superior products, cost-effective customer retention and a highly productive corporate resource structure. However, it is a complex challenge to design and maintain a comprehensive service desk program. Our staffs have experience in designing, implementing, managing and maintaining service desks. By effectively becoming an extension of our customers’ company, our IT Help Desk Solutions can make a significant contribution to the success of almost any company.

Computer Monitoring – improve your productivity with Our proactive approach

At Pro Group Networks, our team of Remote Monitoring Services works as an extension of your in-house team, allowing you to consistently meet the uncertain and ever-changing demands of your growing IT infrastructure. By choosing our services, you can –

  • Instantaneous problem detection and proactive maintenance: Our remote IT Help Desk Solutions is a secure, simultaneous web operation made available through our specially designed remote monitoring software. We continuously monitor a company’s network so that our customers receive comprehensive information about their IT resources, hardware upgrades, database updates, and real-time tracking of all their business applications.
  • Saving Time, Resources and Manpower: We help our clients improve their overall skills through our Automated Remote Monitoring System by saving valuable time and money, reducing labor costs and resources that can be used to better performance elsewhere
  • Get essential information – we also help organizations get the necessary information about the overall operation of their network, as well as point-in-time areas requiring upgrades, helping their IT department save hours of unnecessary work.
  • Reduce business disruptions: While business disruption can take many forms, companies that choose our Remote Monitoring Services can be assured that their network is monitored permanently and efficiently, avoiding any loss of productivity.

With Our Remote Maintenance Eliminate Potential Security Threats And Software Errors

For a company, nothing is more important than making sure your computer network runs smoothly and without interruption. Since so much depends on technology, it is very difficult for a company to dispense with IT services. Therefore, it is extremely important to ensure that IT professionals who manage your Network Monitoring & Maintenance have the knowledge and experience to prevent problems before they occur. At Pro Group Networks, we make sure issues are resolved before they become problems.

Stay tuned to your IT infrastructure with Pro Group Networks Remote Monitoring Services. Our advanced surveillance agent can alert you instantly as well as our technical staff in case of problems. In addition, you can rest assured that your software and operating systems will always be up to date with the latest service packs and security enhancements.

Our Network Monitoring & Maintenance optimizes the availability and reliability of your corporate network while optimizing your system.

Areas We Serve

Tacoma  Bremerton  Silverdale

Alexssa

To say Tim was a “client” or that we “worked together, but were at different companies” is a misnomer. Tim and I still work together on many business opportunities. He is very communicative, taking the time to listen, offering great advice and provides fantastic insight on the projects we’ve worked on. I definitely would recommend him to anyone.

  David Feller, Boise Networks   

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